Job Description

Job Overview: The responsibilities of a home inspector require a broad range of abilities. In addition to technical knowledge of home systems, the inspector must have the interpersonal skills to communicate findings both verbally and in a written report format. This position will work with the business owner and/or additional team members to achieve the highest level of customer satisfaction, revenue goals and standards of practice. Additional Bonus potential for individuals with a minimum of two years experience and a current ASHI membership. Primary Responsibilities:

• Complete a concise and detailed inspection of the home including but not limited to all crawl spaces and attic areas
• Convey all findings in a professional manner using proper grammar and punctuation
• Communicate professionally with real estate agents and customers
• Consult and make recommendations to real estate agents and customers for the various value packages and/or additional services offered by the Pillar To Post franchise business owner
• Maintain accurate records of all home inspections including photos, written details about the inspection and the filing of completed inspection reports
• Maintain a strong sense of time management to ensure all inspections are arrived at 15 minutes prior to scheduled start time and home inspections are completed within the allotted time frame
• Establish a proactive follow up process to ensure all customers are contacted in a reasonable time frame
• Communicate the pricing model offered by the Pillar To Post franchise business owner
• Complete all paperwork and follow established company procedures from initiation through completion of the booked home inspections
• Participate in marketing events such as lunch and learn events, trade shows, and office visit marketing programs
• Responsible for the collection of payment at the completion of the home inspection
• Coordinate placement and pickup of specialized testing equipment
• Responsible for all company issued equipment

• Basic knowledge of residential home systems and components
• Proven ability to achieve professional goals
• Ability to develop and deliver presentations
• Ability to create, compose, and edit written materials
• Ability to resolve problems, conflict, and complex communication issues
• Ability to deal with a variety of emotions and frustrations from the home buyer. This requires emotional maturity and stability on the part of the home inspector
• Strong interpersonal and communication skills
• Strong time management, multi-tasking and organizational skills
• Maintain a professional appearance and provide a positive company image to the public
• Working knowledge of how to use an iPad
• Requires significant local travel to current and potential clients. This requires the possession of a valid state driver’s license and reliable vehicle.
• Willingness to work a flexible schedule (this could include weekends)
• Pass all assessments administered during the hiring process
• Pass Pillar To Post and state-required training and testing

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